Return Policy

How do I return an item?

Personal Privilege Return Form


We will gladly accept your return for a store credit or exchange within 14 business days along with this return form.

Return Order to:
Personal Privilege
1442 n Milwaukee ave 
Chicago IL 60622

* All returns must be sent to the address above.  Stores will not accept returns or exchanges.

Returned items must meet these requirements:

  • Returned within 14 days of receipt of receiving your order.
  • In original packaging, unworn condition, free of make-up stains and free of odor.
  • Accompanied by this return form.
  • Shoes must be repacked in their shoe box(es) and placed in a protective box.

Non-returnable items include (exchanges/store credit not accepted): Formal gowns, sale items, accessories, and undergarments including lingerie and swimwear.

Shipping: Customer is responsible for shipping fees to send the return back to Personal Privilege and for re-shipping for exchanges.

Return Processing time: Once we have received your package, your return will be processed within 3-5 business days. You will be notified via email once your return has been processed.  Original shipping charges are non-refundable.

Please fill out the following:

How would you like for us to handle your request: 

___ Store credit of item(s) price
___ Exchange for another item/size/color


Order Number: ___________________


Address: _________________________________________________________ APT/STE: ______

City: __________________________________ State/Prov: _______Zip/Postal Code: __________

Phone Number: _________________________ Email Address: _____________________________



Items Returned: 

Product Number Product Description Size

Reason Quantity Price

Fill out the following only if you are exchanging your items. Indicate which item(s) you would like:

Product Number Product Description Size

Quantity Price

Replacement items that are more costly than the original item returned will be charged the difference in cost plus re-shipment costs via your credit card:

Fill out the following only if you are exchanging your items.

If shipping address is different than billing address please specify here:


Address: _________________________________________________________ APT/STE________

City: __________________________________ State/Prov: _______Zip/Postal Code: ___________

Additional requests/comments:


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