Return Policy
How do I return an item?
We will gladly accept your return for a store credit or exchange within 14 business days along with this return form.
Return Order to:
Personal Privilege
1442 n Milwaukee ave
Chicago IL 60622
* All returns must be sent to the address above. Stores will not accept returns or exchanges.
Returned items must meet these requirements:
- Returned within 14 days of receipt of receiving your order.
- In original packaging, unworn condition, free of make-up stains and free of odor.
- Accompanied by this return form.
- Shoes must be repacked in their shoe box(es) and placed in a protective box.
Non-returnable items include (exchanges/store credit not accepted): Formal gowns, sale items, accessories, and undergarments including lingerie and swimwear.
Shipping: Customer is responsible for shipping fees to send the return back to Personal Privilege and for re-shipping for exchanges.
Return Processing time: Once we have received your package, your return will be processed within 3-5 business days. You will be notified via email once your return has been processed. Original shipping charges are non-refundable.
Please fill out the following:
How would you like for us to handle your request:
___ Store credit of item(s) price
___ Exchange for another item/size/color
Order Number: ___________________
Name:_________________________________________________________________________
Address: _________________________________________________________ APT/STE: ______
City: __________________________________ State/Prov: _______Zip/Postal Code: __________
Phone Number: _________________________ Email Address: _____________________________
Items Returned:
Product Number | Product Description | Size |
Color |
Reason | Quantity | Price |
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Fill out the following only if you are exchanging your items. Indicate which item(s) you would like:
Product Number | Product Description | Size |
Color |
Quantity | Price |
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Replacement items that are more costly than the original item returned will be charged the difference in cost plus re-shipment costs via your credit card:
Fill out the following only if you are exchanging your items.
If shipping address is different than billing address please specify here:
Name:__________________________________________________________________________
Address: _________________________________________________________ APT/STE________
City: __________________________________ State/Prov: _______Zip/Postal Code: ___________
Additional requests/comments:
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